Terms & Conditions

1. About MenosClick

MenosClick is an AI automation agency operated by Derson Ramos, based in Amsterdam, The Netherlands. These Terms govern your use of our website (menosclick.com) and all services we provide. By engaging our services, you agree to these Terms.

2. Services

MenosClick provides AI automation services including but not limited to: automated lead capture systems, appointment booking workflows, client follow-up sequences, CRM configuration, and AI-powered communication tools.

The specific scope, deliverables, and timeline for each engagement are defined in a separate service agreement or proposal provided to the client before work begins.

3. Payment

• All prices are stated in the service proposal and are exclusive of applicable taxes unless stated otherwise
• Payment terms are specified per engagement (typically 50% upfront, 50% on delivery, or monthly retainer)
• Late payments may result in pausing of services until the outstanding amount is settled
• All sales are final unless otherwise agreed in writing

4. Client responsibilities

To enable us to deliver our services, you agree to:

• Provide accurate and complete information required for the project
• Grant necessary access to platforms, accounts, and tools in a timely manner
• Respond to questions and requests within reasonable timeframes
• Ensure your use of our automations complies with applicable laws and platform terms

5. Intellectual property

Upon full payment, you own the automation workflows, configurations, and assets built specifically for you. MenosClick retains ownership of any proprietary frameworks, templates, or tools used in delivery. We may reference the engagement (without disclosing confidential details) in our portfolio unless you request otherwise.

6. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the engagement. This includes business data, client lists, internal processes, and any information explicitly marked as confidential. This obligation survives termination of the agreement.

7. Limitation of liability

MenosClick is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services, including lost revenue, lost data, or business interruption.

Our total liability for any claim is limited to the amount paid for the specific service giving rise to the claim in the 3 months preceding the incident.

8. Termination

Either party may terminate an ongoing engagement with 30 days written notice. Work completed up to the termination date will be invoiced. Prepaid amounts for undelivered work will be refunded pro-rata, unless the termination is due to breach of these Terms by the client.

9. Third-party platforms

Our services often involve third-party platforms (GoHighLevel, WhatsApp, Calendly, etc.). We are not responsible for changes, outages, or policy updates on those platforms that affect your automations. We will make reasonable efforts to adapt affected workflows when such changes occur.

10. Governing law

These Terms are governed by the laws of The Netherlands. Any disputes will be subject to the exclusive jurisdiction of the courts of Amsterdam, unless both parties agree to alternative dispute resolution.

11. Changes to these Terms

We may update these Terms at any time. The latest version will always be available at this URL. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact

For any questions about these Terms: derson@menosclick.com