Terms & Conditions

1. About MenosClick

MenosClick is an AI, data and cloud consultancy run by Derson Ramos and based in Amsterdam, the Netherlands. These Terms govern your use of our website (menosclick.com) and all services we provide. By engaging our services, you agree to these Terms.

2. Services

MenosClick designs, builds and runs AI, data and cloud systems. Our services include Tender Intelligence for public tenders, generative AI, data and analytics, cloud infrastructure and security, DevOps, cloud cost optimisation, automation and conversational agents, and training.

The scope, deliverables and timeline of each engagement are set out in a separate service agreement or proposal that the client receives before work begins.

3. Payment

• All prices are stated in the proposal and exclude applicable taxes unless stated otherwise.
• Payment terms are set per engagement (typically 50% upfront and 50% on delivery, or a monthly fee).
• If a payment is late, we may pause the services until the outstanding amount is paid.
• Payments for work already delivered are non-refundable, except as set out in the Termination section.

4. Client responsibilities

To let us deliver our services, you agree to:

• Provide accurate and complete information for the project
• Give us timely access to the platforms, accounts and tools we need
• Answer questions and requests within a reasonable time
• Make sure your use of the systems we deliver complies with applicable laws and platform terms

5. Intellectual property

Once paid in full, you own the workflows, configurations, code and other assets built specifically for you. MenosClick keeps ownership of any proprietary frameworks, templates or tools used in delivery. We may mention the engagement in our portfolio, without disclosing confidential details, unless you ask us not to.

6. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the engagement. This includes business data, client lists, internal processes and any information marked as confidential. This obligation continues after the agreement ends.

7. Limitation of liability

MenosClick is not liable for indirect, incidental or consequential damages arising from the use of, or inability to use, our services, including lost revenue, lost data or business interruption.

Our total liability for any claim is limited to the amount paid for the specific service that gave rise to the claim in the 3 months before the incident.

8. Termination

Either party may end an ongoing engagement with 30 days' written notice, subject to any minimum term agreed in the proposal. Work completed up to the termination date will be invoiced. Prepaid amounts for work not yet delivered will be refunded pro rata, unless the termination is due to a breach of these Terms by the client.

9. Third-party platforms

Our services often rely on third-party platforms, such as Google Cloud, Microsoft Azure, AWS, WhatsApp and public procurement portals like TenderNed and Mercado Público. We are not responsible for changes, outages or policy updates on those platforms that affect the systems we deliver, but we will make reasonable efforts to adapt affected systems when they occur.

10. Governing law

These Terms are governed by Dutch law. Any disputes fall under the exclusive jurisdiction of the courts of Amsterdam, unless both parties agree to another form of dispute resolution.

11. Changes to these Terms

We may update these Terms at any time. The latest version is always available at this address. If you keep using our services after a change, you accept the updated Terms.

12. Contact

For any questions about these Terms: derson@menosclick.com