Privacy Policy

1. Who we are

MenosClick is an AI automation agency operated by Derson Ramos, registered in Amsterdam, The Netherlands. We help businesses automate lead capture, appointment booking, and client follow-up using AI-powered systems.

Contact: derson@menosclick.com

2. What data we collect

When you interact with us, we may collect:

• Contact information — name, email address, phone number
• Communication data — messages sent via WhatsApp, email, or our contact forms
• Business information — company name, industry, size, and goals you share during onboarding
• Usage data — pages visited, browser type, country (collected anonymously via Vercel Analytics)
• Calendar data — appointment details when you book a call via Calendly

3. How we use your data

We use your data to:

• Respond to your enquiries and provide our services
• Schedule and manage discovery calls and onboarding sessions
• Build and operate automation systems on your behalf
• Send service updates and relevant communications
• Improve our website and service quality

We never sell your data to third parties. We do not use your data for advertising.

4. Legal basis (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases:

• Contractual necessity — to deliver the services you requested
• Legitimate interests — to improve our services and respond to enquiries
• Consent — where you have explicitly opted in to communications

5. Third-party services

We use the following third-party services to operate our business:

• GoHighLevel (GHL) — CRM, automation, and client communication platform
• Calendly — appointment scheduling
• WhatsApp (Meta) — client communication
• Vercel — website hosting and anonymous analytics
• Anthropic / Claude — AI processing for automation workflows

Each of these services has its own privacy policy. We only share the minimum data necessary to provide our services.

6. Data retention

We retain your personal data only as long as necessary to deliver our services and comply with legal obligations. Client data is typically retained for the duration of the engagement plus 2 years. You may request deletion at any time.

7. Your rights

Depending on your location, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time (where consent was the legal basis)

To exercise any of these rights, contact us at derson@menosclick.com. We will respond within 30 days.

8. Cookies

Our website uses only essential cookies (locale preference) and anonymous analytics via Vercel Analytics, which does not use cookies or track individuals. No advertising cookies are used.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available at this URL. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests: derson@menosclick.com